Terms of service

Terms of Service

Lakshvi Shree

Last Updated: 26 October 2026

Welcome to Lakshvi Shree. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our services.

1. General Information

Lakshvi Shree is an online jewellery store offering trendy jewellery and accessories. Throughout these terms, “we,” “us,” and “our” refer to Lakshvi Shree, while “you” and “your” refer to the customer or website visitor.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are under the age of majority in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian, where required by law.

You agree to provide accurate, complete, and current information when placing an order or contacting us.

3. Products and Descriptions

We make reasonable efforts to display our jewellery products, images, colours, sizes, materials, and descriptions as accurately as possible.

However, slight variations in colour or appearance may occur due to lighting, photography, or screen settings.

Please read each product description carefully before placing an order. Material specifications, including whether a product is 925 silver, silver-plated, or artificial jewellery, will be stated in the relevant product listing where applicable.

We do not guarantee product characteristics that are not expressly described or represented on our website.

4. Pricing and Payments

All prices will be displayed on our website in the applicable currency, generally Indian Rupees (INR) for customers shopping in India.

Prices, offers, and product availability may change without prior notice. Any change will not affect an order that has already been accepted, except where required by law or necessary to correct a genuine error.

We accept the payment methods displayed at checkout. Orders may be subject to payment verification and fraud-prevention checks.

Applicable taxes, shipping fees, and other charges will be displayed before you complete your purchase, where applicable.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation email or message acknowledges receipt of your order and does not necessarily constitute final acceptance.

We reserve the right to cancel or decline an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraudulent activity, or delivery restrictions.

If payment has already been collected for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided at checkout.

Estimated delivery times are provided for guidance and may vary due to courier delays, weather, public holidays, service disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and reachable contact information.

For shipping-related questions, please contact us using the details provided in our Contact Us page.

7. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our separate Return & Refund Policy, which should be read together with these Terms of Service.

Please review that policy before placing an order. Nothing in these terms excludes or limits any consumer rights or remedies available under applicable law.

8. Cancellations

Cancellation requests may be accepted before an order is dispatched, subject to the circumstances of the order.

Once an order has been dispatched, cancellation may no longer be possible. Any eligible refund for a cancelled order will be processed in accordance with our policies and applicable law.

9. Jewellery Care

Jewellery may require proper care to maintain its appearance and finish. Avoid unnecessary exposure to perfume, cosmetics, harsh chemicals, Acid, alcohole, moisture, and other conditions that may damage the product.

Wear, scratches, breakage, discolouration, or tarnishing caused by ordinary wear, misuse, improper storage, or failure to follow care instructions may not qualify for a return or refund, subject to applicable law and any product warranty expressly offered.

Please follow the care instructions provided with your jewellery.

10. Intellectual Property

All website content, including product photographs, logos, brand names, graphics, written descriptions, designs, and other materials, belongs to Lakshvi Shree or its respective rights holders unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.

11. Prohibited Uses

You agree not to use our website:

For any unlawful, fraudulent, or misleading purpose.
To violate applicable laws or regulations.
To infringe our intellectual property rights or the rights of others.
To transmit malicious software or interfere with website security.
To submit false order, payment, or contact information.
To misuse the website, checkout process, or customer support services.

We may take appropriate action in response to misuse, subject to applicable law.

12. Third-Party Services and Links

Our website may use third-party services, including payment providers, shipping partners, analytics services, and social media platforms.

Third-party services are governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond our control, subject to applicable legal obligations.

13. Limitation of Liability

To the extent permitted by applicable law, Lakshvi Shree will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded, including applicable consumer rights concerning defective, misrepresented, or incorrectly supplied products.

14. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

By placing an order, you acknowledge that your information will be processed as described in that policy and as permitted by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

Updates will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law and will not remove rights that customers have already acquired.

16. Governing Law

These Terms of Service are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

Nothing in this section limits any consumer's right to approach a competent consumer dispute redressal authority where legally available.